Effective Date: May 20, 2025
Phonetico is committed to protecting your privacy in accordance with Quebec's Law 25 and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
We may collect the following information:
We do not collect or store payment information directly — all payments are processed securely via third-party platforms.
We use the data to:
When you submit your information through our site (e.g. request form), you provide implied consent for us to collect and use your data for service-related purposes.
For Quebec residents, consent is obtained in accordance with Law 25, and you may withdraw it at any time by contacting us.
We retain your information only as long as necessary for the purposes outlined above or to comply with legal obligations. Upon request, we will delete your personal data unless required to retain it by law.
You have the right to:
Our website uses essential cookies to ensure basic functionality, and non-essential cookies to analyze traffic and measure the performance of our advertising.
We obtain your consent before placing non-essential cookies. You may withdraw consent at any time by adjusting your cookie preferences or disabling cookies through your browser, though this may affect site functionality.
We use Google Analytics and Google Ads conversion tracking to understand how visitors interact with our site and to measure the effectiveness of our advertising campaigns. These tools may collect session data, interaction data, and ad click information. This data is processed by Google in accordance with their own privacy policy and may be transferred outside of Canada. We have taken steps to ensure such transfers meet the requirements of PIPEDA and Quebec's Law 25, including enabling Google Analytics' data anonymization features where applicable.
We do not use this data to personally identify visitors to our website.
We use secure technologies and access controls to protect your information. Staff are trained in data protection, and access is limited to authorized personnel.
We do not sell or rent your data. We may share limited information with third parties for service provisioning (e.g., cloud hosting, billing platforms), under strict confidentiality terms.
We may revise this Privacy Policy from time to time. Updates will be posted here with a new “Effective Date.”
To exercise your privacy rights or ask questions:
Email: support@phonetico.ca
Mail: 101 rue Ryan, DDO, QC, H9A 3C6
Phone: 438-388-1213
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