Mental health & Therapy Practices

A phone system as discreet as your practice

From solo therapists to multi-therapist clinics — Phonetico gives you private, reliable, PIPEDA-compliant communications for only  $25/month. No IT team required.

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Psychologist smiling at the camera between sessions

Trusted by

1000+

Canadian businesses (and growing)

$25/month

flate rate per seat

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PIPEDA compliant — data stays in Canada

No IT team needed

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Built for your practice

Your patients deserve discretion. Your phone system should reflect that.

Mental health professionals have unique communication needs — privacy, availability, and professionalism. Every feature we offer is chosen with that in mind.

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Voicemail to inbox, not a shared handset

HD audio on Messages go directly to each therapist's private email. No one at the front desk overhears sensitive patient messages.every device, powered by our private Canadian VoIP network.

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Discreet call routing

Route calls by therapist, schedule, or location. Patients reach who they need — without exposing which clinician they're calling.

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After-hours auto-attendant

Set up after-hours messages that guide patients to crisis resources or your on-call therapist — automatically.

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Flexible and secure mobile app

Take calls on your cell using your business number. Your personal number stays private, whether you're at home, at a second office, or between sessions.

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Call screening

Screen calls before answering. Know who's calling without exposing your direct line — essential for practitioners who work from home.

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Professional auto-attendant

"Press 1 for bookings, press 2 to reach your therapist." Give your practice the professional first impression it deserves.

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"My voicemails go straight to my inbox and no one else hears them. And I can take calls from my mobile without patients ever getting my personal number."

Lena M., private practice therapist, Kingston, On

Transparent VoIP pricing
in Canadian dollars.

$25/month

Per seat. Flat rate. That’s it.

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All practice specific features included + any additional PBX features needed

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Free and easy set up

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No hidden fees

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No long-term contracts

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Volume discounts for multi-seat practices

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Privacy & compliance

PIPEDA-compliant. Canadian data residency. Built for sensitive work.

Mental health records carry some of the highest privacy obligations in healthcare. Phonetico was built with that in mind.

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Canadian Data Residency

All voicemails, call recordings and SMS are securely stored on Canadian servers. Your data never leaves Canada, ensuring compliance with Canadian privacy regulations.

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PIPEDA compliant

We follow all PIPEDA principles and provide compliance statements upon request during setup.

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Encrypted in transit & at rest

All data is encrypted end-to-end. Communications between patients and practitioners stay secure.

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No shared inboxes

Every therapist gets their own private voicemail. No front desk staff accessing sensitive patient messages.

Clinics & group practices

Psychology & mental health clinics

Multi-therapist teams with front desks, admin staff, and the compliance requirements that come with managing sensitive records.

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Private voicemail per therapist — no shared inbox

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On-call routing for after-hours coverage

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PIPEDA-compliant — mental health records are especially sensitive

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Multi-location extensions and routing

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Volume discounts available

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Healthcare administrator taking a call at her desk.
Solo therapy practitioner taking notes during a session smiling at client

Solo & small practices

Therapists & private practitioners

1–5 seats, no IT team, often working across multiple locations or from home. You need simplicity, privacy, and a system that just works.

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Mobile app — one number, anywhere you work

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Call screening to protect your personal number

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Setup included, no IT knowledge needed

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No long-term contracts

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PIPEDA-compliance, Canadian servers

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What you lose with other providers and what you gain with Phonetico

Price
$25/seat
$40–$55/seat
Contracts
Month-to-month
Annual required
Data stored in Canada
Yes
Often no
Private voicemail per user
Included in pricing
Extra cost

Ready to modernize your practice's phone system?

Let's build a setup that fits your space, your team, and your patients, with built in privacy powered in Canada, and proudly developed in Quebec.

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Frequently asked questions

Is Phonetico compliant with privacy standards for mental health?

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Yes. Our platform is designed to support compliance with PIPEDA and applicable provincial privacy laws. All data is encrypted in transit and at rest, stored on Canadian servers, and we provide compliance documentation on request during setup.

Is Phonetico compliant with privacy standards?

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Yes. Our platform is designed to support compliance with PIPEDA and applicable provincial healthcare privacy laws. We implement administrative, technical, and physical safeguards to protect sensitive information.

For healthcare organizations, our security practices align with the requirements of PHIPA and, where applicable, HIPAA.

Can I use the mobile app from multiple locations?

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Absolutely. The Phonetico mobile app lets you use your business number from anywhere — your office, a second location, or home. Your personal number stays completely private.

I'm a solo practitioner — is this overkill for one person?

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Not at all. You only pay for the seats you need. A solo practice can start at one seat ($25/month) and add seats as they grow. Setup is included and no IT knowledge is required.

Can I keep my existing phone number?

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Yes. We handle the number porting process for you, with no downtime.

What happens if I want to cancel?

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There are no long-term contracts. You can cancel at any time — we believe in earning your business month by month.